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How can improving your digital marketing strategy help you overcome business challenges in 2020? Competition is fierce in the online space with businesses of all sizes fighting for attention.
Big businesses with big budgets pay top dollar for their messages to be seen. This often makes it harder for small business owners to profit from online marketing.
Learn what you can do to face the biggest business challenges this year and come out on top with a highly visible, engaging web presence.
The 7 Biggest Challenges Your Business Should Prepare for When Going Online
In 2020, your website might be even more important than your physical storefront. To compete with others in your industry, you need to focus on how you can drive customers there. Doing this might take some time, but the right approach will help you surge ahead of competitors and build a lasting industry presence.1. Differentiate Lead Generation Strategies with Email Marketing
There’s no doubt an email list—including previous customers and those simply interested in your products/services— is one of the best ways to boost your ROI. Emails have an average open rate of 20.81%, and 17.75% of emails that generate click-throughs result in sales. Among all digital marketing channels, email marketing boasts an incredible ROI. For every dollar you spend on email marketing, you have the potential to make up to $44. But building an email list can be difficult when almost every website bombards customers with calls to action requesting contact information. Your challenge, as a business owner, is to differentiate the way you get customers’ email addresses. Try gamifying your signup process to engage customers right from the start and simplify future personalization efforts. For example, having customers take a quiz to find the best products for their needs provides a customized shopping experience. However, it also takes the guesswork out of segmenting your email list. Be sure to follow up with tailored messages containing relevant, valuable information.2. Improve Digital Ad Targeting Strategies
Audience segmentation is key in ad targeting. 91% of customers are more likely to engage with brands providing personalized recommendations or offers. Additionally, 80% are more likely to make purchases when the shopping experience caters to their tastes. In addition to personalizing your lead generation strategy, you need detailed customer analytics to grab attention with targeted ads. To serve the best ads based on preferences, your customer relationship management platform (CRM) should gather as much data as possible about items viewed, what customers like about products, and purchasing habits. Cookies on your website ensure that your preferences are “recognized and remembered” for a seamless experience each time they visit.3. Keep Customers Engaged on Social Media
Stories are all the rage on social media platforms. This doesn’t only mean storytelling—social stories are temporarily available content pieces—normally pictures or videos—meant to engage with viewers. HubSpot reports a 220% year-over-year increase in story-related ad spending in 2018. Over 400 million Instagram users create stories every day, with the average brand posting 2.5 stories per week. On Facebook, stories only have a 10% adoption rate but are growing 15 times faster than news feed sharing. What do these statistics on stories mean for your social media strategy? Customers want engaging content that integrates with the experience of their daily lives. Stories provide a platform for generating interest through narratives related to your products or services. They also give customers an opportunity to interact with the ongoing evolution of your brand. Use video to make stories immersive, and include customers’ content in your stories to create and maintain connections with your followers.4. Optimize for Changing Consumer Search Preferences
Mobile and voice searches are transforming the way customers find products and interact with brands. No matter where you're located, this is one of the biggest business challenges you might face. In early 2019, 45% of millennials in the U.S. reported using voice search “regularly” for shopping. Voice searches for local companies are also on the rise. 46% of people perform smartphone voice searches for local business information one or more times every day. To put your site in front of more people, focus on optimizing for voice, mobile and local searches in 2020. Use conversational language in your website copy and content marketing, including questions, long-tail keywords and filler words. Including location keywords attracts nearby customers and allows you to connect with target audiences in particular areas. If you want your brand to stand out in any Google search, create rich snippets for your site. Rich snippets rely on structured data markup to give Google additional information about page content. Search engines then use this data to help users find the right page faster through more detailed results.5. Adapt to “Zero-Click” Searches
Did you know 50% of Google searches don’t result in clicks? As Google has evolved into a centralized hub of information, more people are able to find answers without leaving results pages. Businesses seeking to actually drive traffic to their websites by ranking for popular queries need to update their content strategies in 2020 to include information beyond the basics Google provides. There are two main ways to do this:- Create content that answers common questions to increase your site’s chances of appearing in a featured snippet
- Use onsite content to dive deeper into relevant subjects and encourage customers to read more