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On February 21st, 2024, Change Healthcare, a subsidiary of UnitedHealth Group and one of the largest health information exchange platforms in the United States, was the target of a ransomware attack that shut down critical claims processing systems.
Ransomware involves a malicious cyber actor gaining access to an organization’s digital systems and deploying malware that locks system processes until a certain action is made. In the case of Change Healthcare, the actors behind the attack requested $22 million to restore access to the organization’s systems, which reports suggest they’ve paid.

Are you an affected healthcare provider? Click here to read the most relevant information for your business.
How Has the Change Healthcare Cyber Attack Impacted the Healthcare Community?
Change Healthcare works with the healthcare community in a number of ways, including:- Streamlining Payments and Billing: Change Healthcare assists healthcare providers in getting paid for the services they provide by handling the insurance company billing process and processing payments.
- Checking Insurance Eligibility: They will verify a patient’s insurance coverage before they receive treatment so doctors can tailor a specific treatment plan.
- Improving Hospital Operations: The organization also provided healthcare providers with tools and support to manage their finances and deliver services more effectively.
When Will CMS Emergency Funding Arrive?
The disbursement timeline of CMS emergency funding isn’t clear, but it likely won’t arrive until Change Healthcare’s systems are back up and running. The latest update was on March 7th, 2024, when Change Healthcare announced its service for prescription claim submissions and payment systems were restored. Still, the organization projects a full recovery by March 18th, 2024, which means the healthcare community might need to hold out a bit longer before funding arrives. In the interim, healthcare providers should seek an additional funding source to help alleviate the pressure on their cash flow until then. National Business Capital is working with the healthcare community to establish revolving lines of credit (up to $750,000) to support their operations as they assist patients.Financing Options for Healthcare Providers
Although CMS has already established that emergency funding is coming, the drawn-out disbursement timeline leaves businesses without revenue for far too long. Healthcare providers nearing the end of their cash reserves should seek out fast-funding capital options to bridge this gap and ensure they’re able to provide adequate treatment to patients. National Business Capital maintains a diverse lender platform to ensure clients are able to find the most competitive financing options as quickly and conveniently as possible. Here are a few programs that can help boost your cash flow during this challenging time.| Type of Financing | Description |
|---|---|
| Revolving Business Line of Credit | Flexible access to capital, where you can draw funds as needed up to a certain limit. It’s a short-term solution that can become a long-term resource with no hard credit checks or prepayment penalties. |
| Business Term Loans | Lump sum funding to manage over a short or long term, depending on your needs. Simple APR interest, with potential credit-building perks. |
| Revenue-Based Financing | Lump sum funding to manage over a short or long term, depending on your needs. Eligibility criteria focus on historical cash flow instead of credit scores, and businesses repay the funds through automatic deductions from their sales. |

